This webinar demonstrates the features of the IT SmartDesk platform, covering both the IT Service Management aspects of the platform as well as the Social and community aspects of IT SmartDesk.
This 30 minute webinar will cover the following topics:
Date: Thursday 26th July 2012
Time: 14:00 – 14:30 BST
Where: Online (click the big orange button below to register!)
Social IT implementation doesn’t have to be a “Big Bang” approach; you don’t need to replace your existing toolset and you don’t need to completely re-train your staff. In this free webinar we will show you some quick and easy ways to take those first steps towards a successful Social IT implementation. This 30 [...]
Social IT implementation doesn’t have to be a “Big Bang” approach; you don’t need to replace your existing toolset and you don’t need to completely re-train your staff. In this free webinar we will show you some quick and easy ways to take those first steps towards a successful Social IT implementation. This 30 [...]
What do Radiohead, Barry Manilow and IT Service Management have in common? They all feature in this 30 minute overview of Social IT, presented by Maff Rigby. This 30 minute webinar will cover the following topics: The challenges currently facing the Service Desk and IT The 7 Concepts of Social IT The benefits of [...]
This webinar demonstrates the features of the IT SmartDesk platform, covering both the IT Service Management aspects of the platform as well as the Social and community aspects of IT SmartDesk. This 30 minute webinar will cover the following topics: Incident Management User Management Social Interactions Pricing Options Date: Thursday 7th June 2012 Time: [...]
There has been a lot of talk about Social IT over the past 18 months, but very little evidence to show that it actually works. This is why we’ve created a set of metrics and measurements that will help you prove the business benefit of Social IT. This 30 minute webinar will cover the [...]
