So you’ve heard all about Google Glass, how amazing it is, and how you should think “wow this is awesome!” and want to get a pair for Christmas (as long as the price comes down a bit…).
From a privacy perspective, Google Glass scares the hell out of me! It’s not that the person wearing the glasses chooses to share their entire life with Google (if that’s what floats your boat, then go for it!), it’s the fact that they’re sharing stuff about other people with Google, and most of the time this will be without their consent. I may bump into you in the shop, and because you’re wearing your Google Glass, Google now knows which shops I like to buy my socks from. Cue more relentless ‘personalised’ advertising for me, and more money for Google. I’m not in control of my information at this point, and that’s what frightens me.
The good news is, from an ITSM perspective I really don’t think Google Glass is going to be causing us any headaches any time soon (the only headaches will be for the people who wear them, if the early reviews are correct!). There is already a backlash of shops and businesses in the US pre-emptively banning the use of Google Glass on their premises. You think your workforce will be wearing Google Glass in the office, meetings, or boardroom? Sharing everything that goes on in your company with Google? I doubt that’s ever going to happen – do you?
So if you’re like me and fear for the loss of control of your information and privacy, or you simply don’t want your already difficult job as an IT Manager getting any more difficult, rest easy – I don’t think Google Glass will be on your list of supported hardware any time soon!
(Image courtesy of Stop The Cyborgs)